5 Pickersleigh Rd, Malvern, United Kingdom, WR14 2RP
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*Star rating based on patient reviews
77 reviews
4
Excellent and professional thank you merry Xmas and a happy new year to all staff
Good Afternoon, Thank you for taking the time to write a review. We hope to welcome you again in the New Year! Merry Christmas and best wishes to you and your family. - Katherine, Practice Manager
5
Having not visited a Dentist in years due to lack of confidence, the friendly welcoming and calming team at Beacon Dental Care have helped me overcome my fear. As a result I am encouraged to improve and maintain my oral health & well-being and remain grateful for their help to restore my confidence and self-esteem as a result of extensive essential dental work.
Good morning and thank you for your great feedback. This is AMAZING to hear, we are so glad we are able to help you with your confidence and your fear, and it is a pleasure to provide you with the quality services we take such pride in. We look forward to welcoming you again soon.
5
I have always had the best possible care and treatment at Beacon dentalcare. Everyone is so helpful, and always seem happy to be working there. It is always very apparent that the services to the patient are paramount. When I was a child, even the thought of going to the dentist filled me with fear. Since I have been a patient here, I feel full of confidence, and everything that happens is always explained to me. I feel more than very happy with my treatment
Good morning. Thank you so much for your 5star review and AMAZING feedback. We are so very pleased to hear all these positive things about our Practice and that you feel so happy visiting us. We are only too glad to give the best to our patients as that's what you all deserve. Have a lovely day and we'll see you soon :)
4.75
I felt quite comfortable and safe with the level of measures in place at this time. Everyone is very friendly and welcoming which made me feel at ease and the level of care I received was excellent as always. I was treated as an individual with my own particular needs and I was given time to ask any questions.
4.5
Very efficient as usual and with a good Covid policy. Dental hygienist Maria was excellent - very thorough, calm, gentle and professional.
Good morning. Thank you for the lovely feedback, we're so pleased to hear of your positive experience and look forward to welcoming you again soon
4.75
So friendly and homey.
5
Difficult to see how they could improve on the first class service they provide. Doubt if you could find a better dental practise on this planet or anywhere else!
Good Afternoon, Thank you for taking the time to write your 'out of this world' review. We are extremely pleased to hear about your experience with us and hope to carry on providing this in the future. - Katherine, Practice Manager
5
Excellent service, really friendly staff.
Good Afternoon, Thank you for taking the time to write these kind words. We hope to carry on the gold standard service for you in the future. - Katherine, Practice Manager
4.25
Excellent dentist and nurse. Very, very happy and would definitely recommend. Patient experience of Receptionist however was disappointing. As a new patient I found her very defensive and everything was a problem. I don’t hear very well and this seemed to annoy her. As a new patient I wanted to ask questions and not have it presumed that I knew, understood and accepted everything. This was a challenge. I found her uninviting and left feeling very anxious which undid all the good work of the fabulous dentist. Receptionists are the face of the business.
Good Afternoon, Thank you for your review, we're sorry to hear your experience was not up to our usual gold standard service. We take our patient care and journey very seriously. If you would like to discuss your comments further please do not hesitate to contact me via email: manager@beacondentalcare.co.uk - Katherine
5
It is always a pleasure to visit this excellent dentist and hygienist. David and Nikki are at the very top of their game and I thoroughly recommend this excellent dental practice. The receptionists are always very helpful and friendly. A first rate dental experience!!!
Good Afternoon, Thank you for taking the time to write your kind review, we value all feedback and I will certainly pass on your words to David, Nikki and the rest of the team. - Katherine, Practice Manager