Beacon Dental Care
5 Pickersleigh Rd, Malvern, United Kingdom, WR14 2RP
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*Star rating based on patient reviews
77 reviews
4.25
Excellent dentist and nurse. Very, very happy and would definitely recommend. Patient experience of Receptionist however was disappointing. As a new patient I found her very defensive and everything was a problem. I don’t hear very well and this seemed to annoy her. As a new patient I wanted to ask questions and not have it presumed that I knew, understood and accepted everything. This was a challenge. I found her uninviting and left feeling very anxious which undid all the good work of the fabulous dentist. Receptionists are the face of the business.
Good Afternoon, Thank you for your review, we're sorry to hear your experience was not up to our usual gold standard service. We take our patient care and journey very seriously. If you would like to discuss your comments further please do not hesitate to contact me via email: manager@beacondentalcare.co.uk - Katherine
23 Dec 20205
It is always a pleasure to visit this excellent dentist and hygienist. David and Nikki are at the very top of their game and I thoroughly recommend this excellent dental practice. The receptionists are always very helpful and friendly. A first rate dental experience!!!
Good Afternoon, Thank you for taking the time to write your kind review, we value all feedback and I will certainly pass on your words to David, Nikki and the rest of the team. - Katherine, Practice Manager
23 Dec 20205
Reassuring.
Thank you for your fabulous five stars! We so pleased we met your expectations. We look forward to seeing you at your next visit
04 Feb 20215
I’m so happy with Beacon Dental practice..Nicky has helped me get gum disease under control... and Karen my dentist is so happy which helps keep my nerves under control...
This is great news! Thank you for your comment and we look forward to continuing to look after you
04 Feb 20215
Friendly greeting upon arrival and all of the staff continued to be upbeat and welcoming.
Thank you for taking time to review our Practice we're so pleased you enjoyed your visit and we look forward to seeing you next time
04 Feb 20215
Friendly and informative
Thank you for this lovely review, we're glad we met your needs and we are always available to offer any advice you require
04 Feb 20215
I feel very happy with the treatment I'm offered at Beacon Dental Care, the friendliness and professionalism of all the staff is amazing. I really can't imagine going to another dental practice as I know I wouldn't get the same care elsewhere.
Good day to you. Thank you so much for your kind words we are just delighted that your experience with us was everything you'd hoped and we look forward to seeing you soon
04 Feb 20215
During these difficult worrying times with the COVID pandemic. It is a relief and a great feeling of reassurance that I can attend Beacon dental practice and feel completely safe.
Good morning. Thank you for this review, we have really worked hard putting everything in place for our patients and it's great to see that you can see this and that you feel safe whilst visiting us. Stay safe
04 Feb 20215
Very reassuring and friendly x helpful advice given .
Good morning, thank you for your fabulous five star review we really do appreciate it . We are so pleased to hear that you felt this way which is exactly our aim. Look forward to seeing you soon
04 Feb 20214.75
Excellent as always.
A lovely short and sweet review which says it all, thank you so much 😊
04 Feb 2021