The Hawthorns, Banbury, United Kingdom, OX16 9FA
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*Star rating based on patient reviews
74 reviews
4.5
I feel like a new human having spent 28 days in treatment at Banbury lodge. On arrival I was helpless, hopeless and didn’t know how to fix my problems, now I can look at myself in the mirror and feel proud of who I am thanks to the support I’ve received. I am truly grateful to the staff for saving my life.
Thank you for taking the time to review our service. We wish you all the best in your recovery journey.
4.75
I've learned how to comprise and live with lots of people as I live on my own with my son
thank you for the review, we wish you well moving forwards on your recovery journey, please keep in touch
4.75
I struggled at first but feel I really have a chance of being clean
Thank you for the review and we wish you all the best on yourrecovery journey
4.75
Banbury lodge is a very welcoming place with amazing therapists and support workers. Rebecca the head therapist over excelled in being my therapist. I highly recommend Banbury Lodge
Thank you for taking the time to leave a review and so pleased you had such a good experience at Banbury Lodge, we wish you all the best in your recovery journey.
4.5
Really kind, supportive staff and peers. It has been a great help for my recovery
thank you for taking the time to leave a review and so pleased you had such a good experience at Banbury Lodge, we wish you all the best in your recovery journey.
5
It has been a fantastic experience for me and that is mainly due to the staff, who are so supportive, kind and knowledgable.
Thank you for taking the time to give us a review we are so pleased you had a great experience and wish you all the best in your journey, please do keep in touch
4.75
It has changed my life for the best. I met amazing people and therapists and have learnt a lot. I didn’t agree with some things, such as my warnings and the way they were given which set me back a lot. But I am so glad I came in when I did and am leaving when I am. Thank you everyone.
Thank you for taking the time to give us a review and wish you all the best in your journey, please do keep in touch
4.75
Outstanding Therapists & Support Workers. Good facilities & spotlessly clean. Very, very poor catering. Contract should be revoked.
Thank you for taking the time to give us a review and wish you all the best in your journey, please do keep in touch
4.25
Friendly staff and a great rewarding experience
Thank you for taking the time to leave a review and so pleased you had such a good experience at Banbury Lodge, we wish you all the best in your recovery journey.
4.5
Food not bought promptly at times eg marmalade, cereal. Shower never fixed despite 2 requests Dishwasher doesn’t work properly Should be allowed mobile phones/laptops for longer on a free night
We are sorry to hear that Banbury Lodge did not meet your expectations especially as we normally receive such positive feedback. We will gladly look into this matter further. Please email customerexperience@ukat.co.uk