99 results found for UROLOGY Clinics in ARKLEY, BARNET

Excellent

First class; far more discreet, focussed and client orientated than I had anticipated. Dr Patel was absolutely superb in his handling of my issues.

Very efficient

Excellent staff and very prompt.

Excellent - clean and friendly

Very helpful and efficient

Very professional

The service was very friendly and efficient and I was seen at my appointment time.

Very inconvenient. Misleading information. Confused. Not offering help. The receptionist was unable to provide information or guidance with regard to my appointment. Made me wait till my appointment time passed and asked me to come another day. This is so disappointing and frustrating.

The Lister Fertility Clinic at the Portland is a busy clinic, and seems to be generally well run. However we have seen a different nurse/doctor almost every time (apart from our consultant who we saw twice out of the 7 appointments during our first egg collection cycle). If a consistent touch point is important to you then this is something to be aware of. The variety has led to a mixed experience, with some lovely nurses and experiences and some less good ones. In particularly it seems like information isn’t consistently passed on, such as allergies (quite important) to preferred name (important but not vital). In addition its odd after a long appointment to go through details that the same day a nurse calls to confirm questions that weren’t raised during the session. It’s good that they are asking the questions and checking, but a little frustrating that they aren’t raised in the appointment, and it doesn’t project organisation. This may change when they have the app they are developing released. However the care during the intervention sessions, such as when we were doing egg collection was brilliant.