80 results found for TRANSURETHRAL RESECTION OF A BLADDER TUMOUR (TURBT) Clinics in BARBICAN, CITY OF LONDON

Friendly help and advice. Prompt administration re letters, future appointents, invoices, etc

The place is clean, good location and easy to find address; the staff is punctual.

Nice room and very quick to the surgery and good care once back in the room

Friendly staff with a very accurate timing

Very efficient and friendly.

HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.

Always a good experience at HCA and the Wellington Hospital. Staff very professional and friendly. Facilities are clean and comfortable.

Extremely efficient,welcoming and helpful.

Impressive cleanliness, attentive polite staff, very helpful and distinguished

The operation on my left wrist had to be delayed by a few hours because a previous patient had overrun but the hospital ensured that this was not much of an inconvenience to me. Nursing and care and all staff of a very high standard.