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Torn Meniscus (Cartilage) Southwark
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15-17 Lodge Road, London, United Kingdom, NW8 7JA
HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.
4.69
2570
patient reviews
60 Grove End Road, London, United Kingdom, NW8 9NH
This seems to be a well run establishment and the staff are caring. The hospital is very clean too.
4.73
3757
patient reviews
Thomas House, 84 Eccleston Square, Pimlico, London, United Kingdom, SW1V 1PX
Therapist Sneha Kamat was excellent
4.91
44
patient reviews
32 St Thomas' St, London, United Kingdom, SE1 9BS
Everything was a 10/10 from reception, waiting room to the very intelligent doctor. Many thanks
4.93
186
patient reviews
16 Devonshire St, Marylebone, London, United Kingdom, W1G 7AF
Extremely efficient,welcoming and helpful.
4.71
474
patient reviews
OS Clinic, 45 Queen Anne St, London, United Kingdom, W1G 9JF
They were fine front desk could be a bit nicer but was clean and spacious
4.89
88
patient reviews
Praed St, Paddington, London, United Kingdom, W2 1NY
I had a good experience at the Lindo Ward, but I feel that in terms of nursing, there should be more staff as sometimes the nurses were very busy. Also, the bathrooms could be cleaned more and rubbish removed from the bins etc. Otherwise, staff were helpful and friendly. Disposable bed pans should also not be used more than once.
4.77
563
patient reviews
17 Harley Street, London, United Kingdom, W1G 9QH
Fantastic device and facilities never had to wait for appointments. Friendly staff.
4.84
64
patient reviews
33 Grosvenor Place, Belgravia, United Kingdom, SW1X 7HY
Fantastic staff and facilities - highly recommend!
4.92
103
patient reviews
St Thomas Hospital, Westminster Bridge Road, London, United Kingdom, SE1 7EH
Excellent level of service, efficiency and comfort with personable staff throughout.
4.88
78
patient reviews