27 results found for THYMUS GLAND CANCER Clinics in WEST END, CENTRAL LONDON

My experience was top of the line - excellent!

Excellent and exceeded expectations in every way

I had an excellent impression. Nice and friendly team. I left feeling confident and well-informed. Highly recommend!

HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.

My experience of the consultation process was excellent and I received the advice and treatment I wanted. The time between booking the appointment and actual consultation was very long, at c. 2 months. This wasn't great but does seem to be an issue with other consultants so assume it reflects the demand for ENT services.

I attended the Platinum Medical centre and was dealt with promptly and professionally

Impressive cleanliness, attentive polite staff, very helpful and distinguished

Extremely efficient,welcoming and helpful.

On the video consultation I found Dr zkrell quite brusqueand dismissive.

Brilliant service so far. I feel that I am in the best possible hands