65 results found for THORACIC (BACK) SURGERY Clinics in SHADWELL, TOWER HAMLETS

Very good experience. Thorough and rigorous practices run by specialists and professionals. Detailed diagnosis and honest explanations given to me. High quality equipment. Medical staff excellent. Clean and spacious interiors. The receptionists in the main entrance lobby seemed quiet and slightly unwelcoming, so have dropped the score to 4 stars.

Always very good. Team are excellent

very well run place with excellent staff

It was a very good experience that I had at the hospital.

They were fine front desk could be a bit nicer but was clean and spacious

HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.

Excellent experience and I am a medical insider

Wonderful, as expected.

An outstanding service! The administrative team arranged for my first consultation within 24 hours of my first contacting them. I then had the spinal injection within a week of first seeing Mr Aylott.

An amazing team. From Val the PA all the way through to the surgeon, you knew you were in the best hands.