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Verified profile
42-52 Nottingham Place, London, United Kingdom, W1U 5NY
Friendly staff, good environment, effective arrangement. But it took quite a long time getting confirmation emails, it took me 1 and 2 days to get both email necessary to settle the registration and appointment.
4.74
3007
patient reviews
Verified profile
35 Weymouth Street, London, United Kingdom, W1G 8BJ
Excellent care and very kind and helpful staff.Always came immediately if required.I was never made to feel uncomfortable or a nuisance however adequate times I needed help.Medical staff all very experienced and felt completely safe in their hands.
4.73
2647
patient reviews
Robert & Lisa Sainsbury Wing, Du Cane Road, London, United Kingdom, W12 0HS
I felt things were very disjointed. Daytime nurses were great and very helpful they’d top my water up and check I was comfortable however, the night staff wasn’t great with checking my comfort or pain relief, they were doing blood pressure etc checks but not asking how i felt or how my pain was, I asked for pain relief and was questioned where my pain was - I’d had a hysteractomy so clearly in pain, I was eventually given pain relief namely paracetamol at around 4am and hadn’t had anything since early evening after surgery. I paid private and my expectations of more hands on care during the night was not fulfilled at all. I should not have been in a position where I had to ask a few times for pain relief at night. I ordered a meal for the first evening to then be told I would be on a clear liquid diet for a few days. I ordered soup for my last meal as surgeon said clear/soft foods for a few days to then be told by a nurse I need a meal to gain my strength back so when I say disjointed it didn’t seem all staff were singing off the same hymn sheet and this left me confused in that do I listen to surgeon or a nurse. I’m Still on soft foods and choose to take surgeons advice. Given I paid privately, the only perk I felt with this was my own room. I didn’t sleep much because my door was kept opened at all times and I was opposite the main desk so it was very noisy even during early hours. My husband was told to ask for a hot drink if he wanted one and he had to then remind each time upon which he was brought tea not coffee so it had to be changed. He waited two hours for his cup of coffee. I actually couldn’t wait to leave as didn’t feel I had the level of care at night that I paid for overall. Surgeon was a very lovely man and I was very pleased with him and also the anaesthetist was great.
4.58
199
patient reviews
Verified profile
20 Devonshire Place, London, United Kingdom, W1B 6BW
Some of the staff are not too friendly but some are extremely friendly
4.86
1312
patient reviews
Verified profile
164-178 Cromwell Rd, London, United Kingdom, SW5 0TU
I have just completed a 6 night stay at the Cromwell hospital and could not be more grateful for the wonderful service that I received The staff were always willing to help and support and provide excellent care in a first class facility
4.81
1141
patient reviews
Verified profile
Praed St, Paddington, London, United Kingdom, W2 1NY
I had an utterly appalling experience at Lindo Wing. The staff exhibited blatant rudeness and hostility, especially one receptionist—a woman with short, blonde-dyed hair, possibly of African Caribbean descent. Despite merely inquiring about the location of my scheduled TC scan, she unleashed a barrage of intimidation tactics. In front of everyone, she barked, "This is a private clinic; it's not here." The incredulous looks from her colleagues spoke volumes. Feeling utterly humiliated and insulted, I retorted that while I might be a private client, her behavior was unacceptable. Shockingly, she didn't offer an apology or attempt to rectify her egregious mistake. Left to fend for myself, I had to seek out the test location, with a colleague eventually pointing me across the street. This experience was nothing short of a shambles. It's disgraceful that anyone, particularly an elderly individual, should endure such treatment. Shame on her.
4.77
508
patient reviews
Verified profile
5 Devonshire Place, London, United Kingdom, W1G 6HL
Postive , professional experience with clear communication
4.88
230
patient reviews
Verified profile
108 Harley Street, London, United Kingdom, W1G 7ET
The staff was friendly, the facilities were clean, and the service was prompt and professional.
4.89
106
patient reviews
Verified profile
24 Portland Pl, London, United Kingdom, W1B 1LU
great experience and service at Cleveland Clinic
4.90
53
patient reviews
Unverified profile
98 Harley Street, London, United Kingdom, W1G 7HZ
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