146 results found for SKIN BIOPSY Clinics in FENCHURCH STREET, CITY OF LONDON

Excellent Hospital. Wonderful nurses. Very fortunate to have the opportunity to have my procedure carried out there

Nice place, very clean with friendly staff who look after you.

Well looked after by attentive staff

Excellent service. Only minor problem for me was hearing clearly what some staff said (pitch, softly spoken, not speaking directly to me)

Excellent service, very friendly and helpful nurse. Thank you

Experience was fine

Nice clean hospital with lovely attentive staff

This seems to be a well run establishment and the staff are caring. The hospital is very clean too.

HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.

Helpful receptionist, nice quiet reception with nice amenities