36 results found for SHUNT FOR HYDROCEPHALUS Clinics in MILE END, TOWER HAMLETS

Very good experience at GOSH. Everyone we met was friendly and kind.

Professional and friendly service.

Very friendly, efficient and timely service. I arrived early and was seen early.

The operation on my left wrist had to be delayed by a few hours because a previous patient had overrun but the hospital ensured that this was not much of an inconvenience to me. Nursing and care and all staff of a very high standard.

HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.

Wonderful, as expected.

I was made as comfortable as I could be during my time at the hospital. All staff were great and listened to how I was feeling. Facilities were good and I felt I was kept informed off all updates about my care

Overall care and communication were professional, circumspect and timely contributing to a reassuring experience.

Very clean clinic and helpful staff

Brilliant experience