111 results found for SEXUALLY TRANSMITTED DISEASE (STD) SCREEN Clinics in PECKHAM, SOUTHWARK

Very good

Very welcoming and seen on time

Clear communication and great service.

Very good, nice receptionists, thoough some delay with software

Extremely efficient,welcoming and helpful.

Cromwell Hospital is generally always a good experience.

Fast and smooth experience

Small clinic meant it felt intimate and the staff were always so attentive - much more personable than going to a hospital for scans / check-ups

HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.

Very professional and caring environment. Pleasant waiting room. Only comment is that on every visit, the water dispenser in the waiting room has been empty so there was nothing to drink!