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Renal Medicine (Nephrology) Hackney Marshes
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Robert & Lisa Sainsbury Wing, Du Cane Road, London, United Kingdom, W12 0HS
I felt things were very disjointed. Daytime nurses were great and very helpful they’d top my water up and check I was comfortable however, the night staff wasn’t great with checking my comfort or pain relief, they were doing blood pressure etc checks but not asking how i felt or how my pain was, I asked for pain relief and was questioned where my pain was - I’d had a hysteractomy so clearly in pain, I was eventually given pain relief namely paracetamol at around 4am and hadn’t had anything since early evening after surgery. I paid private and my expectations of more hands on care during the night was not fulfilled at all. I should not have been in a position where I had to ask a few times for pain relief at night. I ordered a meal for the first evening to then be told I would be on a clear liquid diet for a few days. I ordered soup for my last meal as surgeon said clear/soft foods for a few days to then be told by a nurse I need a meal to gain my strength back so when I say disjointed it didn’t seem all staff were singing off the same hymn sheet and this left me confused in that do I listen to surgeon or a nurse. I’m Still on soft foods and choose to take surgeons advice. Given I paid privately, the only perk I felt with this was my own room. I didn’t sleep much because my door was kept opened at all times and I was opposite the main desk so it was very noisy even during early hours. My husband was told to ask for a hot drink if he wanted one and he had to then remind each time upon which he was brought tea not coffee so it had to be changed. He waited two hours for his cup of coffee. I actually couldn’t wait to leave as didn’t feel I had the level of care at night that I paid for overall. Surgeon was a very lovely man and I was very pleased with him and also the anaesthetist was great.
4.58
199
patient reviews
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Floor 15, Thames View, Fulham Palace Road, London, United Kingdom, W6 8RF
I had a relatively quick turnaround from my first outpatient appointment to surgigical procedure, which was excellent. From that moment the care I received from the surgical and nursing teams was first class. My subsequent stay in 15N was faultless and every aspect from catering to hour by hour care was professional and friendly. I stayed slightly longer than expected but there was no rush whatsoever to leave. Couldn’t fault it👍😀
4.69
276
patient reviews
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46/50 Sunny Gardens Road, Hendon, London, United Kingdom, NW4 1RP
The staff were all approachable and friendly
4.76
78
patient reviews
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120 Old Broad Street, London, United Kingdom, EC2N 1AR
Everyone was extremely helpful and professional.
4.87
35
patient reviews
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77 - 79 Wimpole Street, London, United Kingdom, W1G 9RU
Great personnel and facilities.
4.89
307
patient reviews
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6th Floor, The Shard, St Thomas Street, London, United Kingdom, SE1 9BS
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2 Upper Bank Street, Canary Wharf, London, United Kingdom, E14 5EE
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Whipps Cross Road Leytonstone, London, United Kingdom, E11 1NR
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Westminster Bridge Road, London, United Kingdom, SE1 7EH
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10 Harley Street, London, United Kingdom, W1G 9PF
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