56 results found for PSORIATIC ARTHRITIS Clinics in WEST END, CENTRAL LONDON

All the porters and nurses extremely professional and courteous

Fast and smooth experience

My experience was top of the line - excellent!

It provided excellent patient care.

Good location in London.

fast and thorough

Excellent and exceeded expectations in every way

Professional and friendly service.

HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.

Efficient and insightful. My concern was that I would be encouraged to have surgery but I was rightly recommended to try physio first.