98 results found for POST-OPERATIVE PAIN Clinics in NORTH WEST, ENGLAND

Excellent but a longer wait after my consultation to speak to a secretary

Excellent professional service from all staff particularly Louise

Well looked after by attentive staff

This seems to be a well run establishment and the staff are caring. The hospital is very clean too.

Exceptional, highly recommended.

Extremely efficient,welcoming and helpful.

Nice place, very clean with friendly staff who look after you.

Excellent service. Only minor problem for me was hearing clearly what some staff said (pitch, softly spoken, not speaking directly to me)

HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.

I recently saw Mr Davis and he was wonderful. He was kind and put me at ease right away. The procedure was easy and he followed up with me by phone. His nurses were also fantastic. When I had a question, I got a prompt response which I really appreciated.