49 results found for POLYCYSTIC OVARY SYNDROME (PCOS) Clinics in HARROW, WEST LONDON

Staff were friendly and kept us updated on waiting times.

I had an utterly appalling experience at Lindo Wing. The staff exhibited blatant rudeness and hostility, especially one receptionist—a woman with short, blonde-dyed hair, possibly of African Caribbean descent. Despite merely inquiring about the location of my scheduled TC scan, she unleashed a barrage of intimidation tactics. In front of everyone, she barked, "This is a private clinic; it's not here." The incredulous looks from her colleagues spoke volumes. Feeling utterly humiliated and insulted, I retorted that while I might be a private client, her behavior was unacceptable. Shockingly, she didn't offer an apology or attempt to rectify her egregious mistake. Left to fend for myself, I had to seek out the test location, with a colleague eventually pointing me across the street. This experience was nothing short of a shambles. It's disgraceful that anyone, particularly an elderly individual, should endure such treatment. Shame on her.

I recently visited Luxmedica in Ealing and was thoroughly impressed with the level of care I received. The staff members were incredibly friendly and helpful, answering any questions I had with ease. My doctor, Dr Katarzyna Adamek, was amazing outstanding professional, taking the time to perform a thorough examination and communicate her findings in a way that was easy to understand, without any medical jargon. I was particularly impressed with her patience and attention to detail during the breast ultrasound, as she explained everything she was doing and seeing on the screen. This level of transparency helped to keep me informed and prevent any undue stress or worry. Dr Adamek's approach was clearly patient-centric, and I am confident that I will return for future appointments. In fact, I have already recommended her services to my mother, who I am sure will receive the same excellent care that I did.

The staff were all approachable and friendly

Efficient professional timely and friendly

Good clinic with friendly and helpful staff. More parking would be helpful.

The Platinum Medical Centre was very clean and the staff were all professional.

Hospital and medical staff, and consultants, were highly professional and eager to assist. Facilities modern and are conveniently located close to public transport.

I felt things were very disjointed. Daytime nurses were great and very helpful they’d top my water up and check I was comfortable however, the night staff wasn’t great with checking my comfort or pain relief, they were doing blood pressure etc checks but not asking how i felt or how my pain was, I asked for pain relief and was questioned where my pain was - I’d had a hysteractomy so clearly in pain, I was eventually given pain relief namely paracetamol at around 4am and hadn’t had anything since early evening after surgery. I paid private and my expectations of more hands on care during the night was not fulfilled at all. I should not have been in a position where I had to ask a few times for pain relief at night. I ordered a meal for the first evening to then be told I would be on a clear liquid diet for a few days. I ordered soup for my last meal as surgeon said clear/soft foods for a few days to then be told by a nurse I need a meal to gain my strength back so when I say disjointed it didn’t seem all staff were singing off the same hymn sheet and this left me confused in that do I listen to surgeon or a nurse. I’m Still on soft foods and choose to take surgeons advice. Given I paid privately, the only perk I felt with this was my own room. I didn’t sleep much because my door was kept opened at all times and I was opposite the main desk so it was very noisy even during early hours. My husband was told to ask for a hot drink if he wanted one and he had to then remind each time upon which he was brought tea not coffee so it had to be changed. He waited two hours for his cup of coffee. I actually couldn’t wait to leave as didn’t feel I had the level of care at night that I paid for overall. Surgeon was a very lovely man and I was very pleased with him and also the anaesthetist was great.

From reception to nursing staff to physio to consultant - all were patient, kind and professional.