58 results found for PEYRONIE'S DISEASE Clinics in UPPER NORWOOD, CROYDON

Clean, calm, efficient, centrally located, great consultant.

Very positive

HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.

Efficient and insightful. My concern was that I would be encouraged to have surgery but I was rightly recommended to try physio first.

Excellent experience and I am a medical insider

very well run place with excellent staff

Very good experience. Thorough and rigorous practices run by specialists and professionals. Detailed diagnosis and honest explanations given to me. High quality equipment. Medical staff excellent. Clean and spacious interiors. The receptionists in the main entrance lobby seemed quiet and slightly unwelcoming, so have dropped the score to 4 stars.

Always friendly and accommodating. Easy to book online and easy to speak to over the phone as well. They have a lot of specialties which makes it very convenient. Overall they have very good specialists.

Great experience

Extremely efficient,welcoming and helpful.