68 results found for NEW EYE EXAM Clinics in SOUTHGATE, ENFIELD

No complaints. Experienced several times

Always a good experience at HCA and the Wellington Hospital. Staff very professional and friendly. Facilities are clean and comfortable.

HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.

Everything went smoothly - from pre-appointment registration to ultrasound and check up on the day.

I found the experience very good indeed.

Efficient and friendly

Online meeting

The place is clean, good location and easy to find address; the staff is punctual.

I am not happy that after 5 weeks I still not see clearly out of my right eye

The care provided to me by London International Patient Services was outstanding. From first meeting to final discharge, Miss Homa Arshad's professional skill and personal care were exemplary. Through 2 hip replacement operations and the aftercare, I could not have received better treatment, delivered with the friendliest concern and natural empathy. The administrative support of her team matched her care and attention at every stage.