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Neoadjuvant Kensington
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15-17 Lodge Road, London, United Kingdom, NW8 7JA
HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.
4.69
2570
patient reviews
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St Johns Wood, London, United Kingdom, NW8 7JA
Always a good experience at HCA and the Wellington Hospital. Staff very professional and friendly. Facilities are clean and comfortable.
4.67
2581
patient reviews
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60 Grove End Road, London, United Kingdom, NW8 9NH
Excellent
4.73
3705
patient reviews
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1 Welbeck St, Marylebone, London, London, United Kingdom, W1G 0AR
Impressive cleanliness, attentive polite staff, very helpful and distinguished
4.86
275
patient reviews
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108 Harley Street, London, United Kingdom, W1G 7ET
The staff was friendly, the facilities were clean, and the service was prompt and professional.
4.89
106
patient reviews
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Guy's Cancer Centre, Great Maze Pond, London, United Kingdom, SE1 9RT
I had a positive experience of my surgery and stay. The hospital is lovely very comfortable and clean. Certainly made a stressful time for me much easier. The nursing staff that cared for me were wonderful. Including the intensive care team who were truly amazing. I felt so safe and that the nurses genuinely cared and did everything they could to keep me comfortable. The surgical team were great at keeping me calm and talking me through what was happening. Would recommend treatment here.
4.80
380
patient reviews
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5th Floor UCH Macmillan Cancer Centre, Huntley Street, London, United Kingdom, WC1E 6AG
Brilliant service so far. I feel that I am in the best possible hands
4.75
232
patient reviews
Verified profile
164-178 Cromwell Rd, London, United Kingdom, SW5 0TU
Excellent in both cases
4.81
1169
patient reviews
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272 & 280 Kings Road, London, United Kingdom, SW3 5AW
Great. Friendlt Staff
4.78
527
patient reviews
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Borough Wing, Lower Ground Floor Guy’s Hospital, London, United Kingdom, SE1 9RT
I had four weeks (20 sessions) of RT for breast cancer. The entire team were professional, competent, considerate and friendly, putting me at ease and answering my questions. I had regular reviews and felt that I was in the best possible hands for what was a potentially intimidating and difficult treatment. Thoroughly recommend the LRC.
4.92
96
patient reviews