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Neck Fracture Chinatown
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OS Clinic, 45 Queen Anne St, London, United Kingdom, W1G 9JF
After being told by previous consultants, they won't do anymore for me, we came to see Professor Wilson, who had me diagnosed rapidly and found out a lot more than anyone else had recognised. I needed scans taken, and as we can not get them done in Scotland due to not being able to send them down to London, Natalie very kindly arranged 2x same day scans in London - amazing service! On the lead up to surgery, Natalie was so kind. She helped me overcome the thought of surgery and reduced my anxiety. Vlad was in touch also and kept us sufficiently informed. He also took an interest in me and tried to keep me relaxed prior to surgery. I had surgery under the care of Dr. Ronald Van Heerwaarden and Dr. Kristian Kley. They were super nice and had us well informed on the day of surgery and spent time with us answering any questions I had. Once surgery was over, we were visited by the surgeons again who kindly wanted to see me. They explained what they had done and were pleased with what they had performed. Professor Wilson advised me to get a Physiolab (which has arrived today) which helps significantly reduce swelling, and recommended staying at the Clavadel in Guildford for some days which I am more than grateful for the recommendation. I wouldn't have been physically or mentally able to have gone straight home from the hospital. Professor Wilson, Dr. Kley, and Vlad have all been a message away from help. The speed at which the team communicates is unparalleled. Now, 6 days after my operation, I've experienced the highs and lows of what a operation can do to you but the team nevertheless were very supportive throughout. I am now safely back home and am still getting daily followup messages from Vlad enquiring about my wellbeing and checking in with me. Now, that's what I call top customer service. I work in customer services myself and this really has been an amazing experience
4.89
86
patient reviews
Verified profile
32 St Thomas' St, London, United Kingdom, SE1 9BS
Efficient and timely, almost no wait time which is always appreciated!
4.93
185
patient reviews
Verified profile
24 Portland Pl, London, United Kingdom, W1B 1LU
Very clean clinic and helpful staff
4.91
54
patient reviews
Verified profile
10 Harley Street, London, United Kingdom, W1G 9PF
Everything has been simple in terms of arranging online appointments. The first time there was a mix up between my appointment being online or in person but it was fixed after that.
4.82
59
patient reviews
Verified profile
30 Devonshire Street, London, United Kingdom, W1G 7AF
Excellent staff and very prompt.
4.91
30
patient reviews
Verified profile
100 Harley Street, London, United Kingdom, W1G 7JA
I had an excellent experience here and would 100% recommend this centre to anyone. The staff are not only professional but genuinely care.
4.94
21
patient reviews
Verified profile
Cleveland Clinic Moorgate Outpatient Centre, 55 Moorgate, London, United Kingdom, EC2R 6BH
Very good, nice receptionists, thoough some delay with software
4.95
9
patient reviews
Verified profile
5, 169-173 Surrey Row, Blackfriars Rd, London, United Kingdom, SE1 8ER
Excellent clinic and location. What a refreshing experience to be seen in inteligent and efficient way !
5.00
3
patient reviews
Verified profile
17-19 View Road, London, United Kingdom, N6 4DJ
Fine service
4.80
433
patient reviews
Verified profile
Roman House, Roman House, 296 Golders Green Rd, London, United Kingdom, NW11 9PY
Friendly and attentive
4.72
735
patient reviews