69 results found for MORTON'S NEUROMA Clinics in WEST BROMPTON, HAMMERSMITH

The operation on my left wrist had to be delayed by a few hours because a previous patient had overrun but the hospital ensured that this was not much of an inconvenience to me. Nursing and care and all staff of a very high standard.

Cromwell Hospital is generally always a good experience.

Excellent experience and I am a medical insider

Great. Friendlt Staff

Excellent care, thank you.

Well looked after by attentive staff

Nice place, very clean with friendly staff who look after you.

Nice clean hospital with lovely attentive staff

I visit this hospital regularly every eight weeks it is always a friendly and pleasant atmosphere, and all the receptionists are very helpful and polite, as are all the employees in every department. i am always dealt with promptly.

HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.