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Meniscal Repair Temple
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15-17 Lodge Road, London, United Kingdom, NW8 7JA
HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.
4.69
2570
patient reviews
170 Tottenham Court Road, London, United Kingdom, W1T 7HA
Slick venue and helpful friendly staff.
4.88
183
patient reviews
OS Clinic, 45 Queen Anne St, London, United Kingdom, W1G 9JF
They were fine front desk could be a bit nicer but was clean and spacious
4.89
88
patient reviews
St Thomas Hospital, Westminster Bridge Road, London, United Kingdom, SE1 7EH
Excellent level of service, efficiency and comfort with personable staff throughout.
4.88
78
patient reviews
17 Harley Street, London, United Kingdom, W1G 9QH
Fantastic device and facilities never had to wait for appointments. Friendly staff.
4.84
64
patient reviews
19 Harley Street, London, United Kingdom, W1G 9QJ
Very good experience. Thorough and rigorous practices run by specialists and professionals. Detailed diagnosis and honest explanations given to me. High quality equipment. Medical staff excellent. Clean and spacious interiors. The receptionists in the main entrance lobby seemed quiet and slightly unwelcoming, so have dropped the score to 4 stars.
4.80
145
patient reviews
Mayo Clinic (4th Floor), 15 Portland Place, London, United Kingdom, W1B 1PT
I was treated with respect and seen quickly
4.85
52
patient reviews
31 Old Broad Street By Tower 42, London, United Kingdom, EC2N 1HT
Excellent - clean and friendly
4.72
148
patient reviews
42-46 Weymouth Street, London, United Kingdom, W1G 6NP
Staff were very professional and helpful
4.74
188
patient reviews
Praed St, Paddington, London, United Kingdom, W2 1NY
I had a good experience at the Lindo Ward, but I feel that in terms of nursing, there should be more staff as sometimes the nurses were very busy. Also, the bathrooms could be cleaned more and rubbish removed from the bins etc. Otherwise, staff were helpful and friendly. Disposable bed pans should also not be used more than once.
4.77
563
patient reviews