247 results found for IRRITABLE BOWEL SYNDROME (IBS) Clinics in EAST MIDLANDS, ENGLAND

New and very modern hospital.

A good hospital with a stress free environment.

Very efficient and quick

Lovely hospital, always welcoming and clean

Good and helpful staff

Very relaxed

Good location in London.

Excellent service. Only minor problem for me was hearing clearly what some staff said (pitch, softly spoken, not speaking directly to me)

HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.

The Clinic was fine and clean and tidy