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1st Floor, 36 Spital Square, London, United Kingdom, E1 6DY
Everyone was very kind, helpful and knowledge. Went above and beyond. Thank you!
4.99
212
patient reviews
Verified profile
1 Welbeck St, Marylebone, London, London, United Kingdom, W1G 0AR
Very calm environment and friendly administration and welcome staff. All was explained clearly.
4.86
267
patient reviews
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5 Devonshire Place, London, United Kingdom, W1G 6HL
Postive , professional experience with clear communication
4.88
230
patient reviews
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9 Harley Street, London, United Kingdom, W1G 9QY
Always friendly stuff, no waiting times, great professional team
4.83
450
patient reviews
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215 Great Portland St, London, United Kingdom, W1W 5PN
The Lister Fertility Clinic at the Portland is a busy clinic, and seems to be generally well run. However we have seen a different nurse/doctor almost every time (apart from our consultant who we saw twice out of the 7 appointments during our first egg collection cycle). If a consistent touch point is important to you then this is something to be aware of. The variety has led to a mixed experience, with some lovely nurses and experiences and some less good ones. In particularly it seems like information isn’t consistently passed on, such as allergies (quite important) to preferred name (important but not vital). In addition its odd after a long appointment to go through details that the same day a nurse calls to confirm questions that weren’t raised during the session. It’s good that they are asking the questions and checking, but a little frustrating that they aren’t raised in the appointment, and it doesn’t project organisation. This may change when they have the app they are developing released. However the care during the intervention sessions, such as when we were doing egg collection was brilliant.
4.78
11
patient reviews
Verified profile
Praed St, Paddington, London, United Kingdom, W2 1NY
I had an utterly appalling experience at Lindo Wing. The staff exhibited blatant rudeness and hostility, especially one receptionist—a woman with short, blonde-dyed hair, possibly of African Caribbean descent. Despite merely inquiring about the location of my scheduled TC scan, she unleashed a barrage of intimidation tactics. In front of everyone, she barked, "This is a private clinic; it's not here." The incredulous looks from her colleagues spoke volumes. Feeling utterly humiliated and insulted, I retorted that while I might be a private client, her behavior was unacceptable. Shockingly, she didn't offer an apology or attempt to rectify her egregious mistake. Left to fend for myself, I had to seek out the test location, with a colleague eventually pointing me across the street. This experience was nothing short of a shambles. It's disgraceful that anyone, particularly an elderly individual, should endure such treatment. Shame on her.
4.77
508
patient reviews
Verified profile
Cavell Drive, Uplands Park Rd, Enfield, London, United Kingdom, EN2 7PR
Friendly, efficient people to deal with.
4.78
292
patient reviews
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Roman House, 296 Golders Green Road, London, United Kingdom, NW11 9PY
Good clinic with friendly and helpful staff. More parking would be helpful.
4.82
57
patient reviews
Verified profile
114A Harley St, London, United Kingdom, W1G 7JL
Clean and nice
4.77
182
patient reviews
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1 Beaumont Square Stepney Green, London, United Kingdom, E1 4NL
The care I received at this hospital was excellent with all the staff being very helpful
4.71
628
patient reviews