78 results found for IN-VITRO FERTILISATION (IVF) Clinics in BROOK GREEN, HAMMERSMITH

Great service and experience with Andy who conducted lung function tests with me at the Lister Hospital

I am so grateful to the staff at the Lister. Everyone was so nice and understanding.

Everyone at CRGH from reception to the sonographers are incredibly kind and more importantly, thorough. I am very glad I chose this clinic.

Very professional and helpful staff...the nurses and doctors was amazing and very helpful.

Irfana is lovely and really puts your mind at ease in what is an incredibly stressful time. She takes time to explain what is happening so you feel involved in the process.

I felt things were very disjointed. Daytime nurses were great and very helpful they’d top my water up and check I was comfortable however, the night staff wasn’t great with checking my comfort or pain relief, they were doing blood pressure etc checks but not asking how i felt or how my pain was, I asked for pain relief and was questioned where my pain was - I’d had a hysteractomy so clearly in pain, I was eventually given pain relief namely paracetamol at around 4am and hadn’t had anything since early evening after surgery. I paid private and my expectations of more hands on care during the night was not fulfilled at all. I should not have been in a position where I had to ask a few times for pain relief at night. I ordered a meal for the first evening to then be told I would be on a clear liquid diet for a few days. I ordered soup for my last meal as surgeon said clear/soft foods for a few days to then be told by a nurse I need a meal to gain my strength back so when I say disjointed it didn’t seem all staff were singing off the same hymn sheet and this left me confused in that do I listen to surgeon or a nurse. I’m Still on soft foods and choose to take surgeons advice. Given I paid privately, the only perk I felt with this was my own room. I didn’t sleep much because my door was kept opened at all times and I was opposite the main desk so it was very noisy even during early hours. My husband was told to ask for a hot drink if he wanted one and he had to then remind each time upon which he was brought tea not coffee so it had to be changed. He waited two hours for his cup of coffee. I actually couldn’t wait to leave as didn’t feel I had the level of care at night that I paid for overall. Surgeon was a very lovely man and I was very pleased with him and also the anaesthetist was great.

The experience was excellent

The nurses were really kind and the environment was calm, professional and clean.

We felt superbly looked after by the Evewell from our first consultation. All the members of staff we encountered on our treatment journey could not have been friendlier and more helpful, from the administrative team, reception, and nurses, to the embryologists and consultants. Communication was consistently empathetic and efficient, and we felt we were treated as individuals, rather than just another name on a list, and people continually went above and beyond to make our experience the best it could be. We would not hesitate to recommend the clinic.

Excellent. Friendly staff and highly efficient.