59 results found for HOARSENESS AND OTHER VOICE DISORDERS Clinics in KENSINGTON, CENTRAL LONDON

It provided excellent patient care.

Overall speaking, it’s a good place to visit when you seek private healthcare.

Good location in London.

The operation on my left wrist had to be delayed by a few hours because a previous patient had overrun but the hospital ensured that this was not much of an inconvenience to me. Nursing and care and all staff of a very high standard.

Clean, calm, efficient, centrally located, great consultant.

HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.

Very professional and caring environment. Pleasant waiting room. Only comment is that on every visit, the water dispenser in the waiting room has been empty so there was nothing to drink!

Bit dull and dated reception area and waiting room

Extremely efficient,welcoming and helpful.

An early evening appointment so it was very busy, staff were helpful both admin and nursing.