48 results found for HIP RESURFACING Clinics in COLLIERS WOOD, MERTON

Friendly, professional and caring.

Fantastic staff and facilities - highly recommend!

The receptionist team was friendly, wait times were short

Very clean and nice hospital. Especially it has car park.

Extremely professional, clean, everyone is very kind and made me feel at ease.

Excellent , friendly team

HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.

I recently saw Mr Davis and he was wonderful. He was kind and put me at ease right away. The procedure was easy and he followed up with me by phone. His nurses were also fantastic. When I had a question, I got a prompt response which I really appreciated.

Helpful receptionist, nice quiet reception with nice amenities

Everything was a 10/10 from reception, waiting room to the very intelligent doctor. Many thanks