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Hip Resurfacing Bermondsey
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15-17 Lodge Road, London, United Kingdom, NW8 7JA
HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.
4.69
2570
patient reviews
Verified profile
St Johns Wood, London, United Kingdom, NW8 7JA
I attended the Platinum Medical centre and was dealt with promptly and professionally
4.67
2584
patient reviews
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272 & 280 Kings Road, London, United Kingdom, SW3 5AW
Great. Friendlt Staff
4.78
527
patient reviews
Verified profile
42-46 Weymouth Street, London, United Kingdom, W1G 6NP
Overall care and communication were professional, circumspect and timely contributing to a reassuring experience.
4.74
186
patient reviews
Verified profile
24 Portland Pl, London, United Kingdom, W1B 1LU
Very clean clinic and helpful staff
4.91
54
patient reviews
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17 Harley Street, London, United Kingdom, W1G 9QH
Fantastic device and facilities never had to wait for appointments. Friendly staff.
4.84
64
patient reviews
Verified profile
164-178 Cromwell Rd, London, United Kingdom, SW5 0TU
I had a great experience in the woman’s health centre
4.81
1171
patient reviews
Verified profile
676-678 High Rd Leytonstone, Bushwood, London, United Kingdom, E11 3AA
I received real advice on what I should do.
5.00
45
patient reviews
Verified profile
30 Devonshire Street, London, United Kingdom, W1G 7AF
Excellent staff and very prompt.
4.91
30
patient reviews
Verified profile
5 Devonshire Pl, Marylebone, London, United Kingdom, W1G 6HL
Dr White provided outstanding urgent medical assistance to me on the strong shoulder pain. He is extremely professional and empathic doctor. Best in class. Thank you very much! Kind regards, Igor O.
5.00
4
patient reviews