39 results found for HEALTH AND SOCIAL CARE Clinics in FOREST GATE, NEWHAM

As a newly approved cater at Curam my experience is limited to the journey so far which has been very in-depth and ghoufough overall. Approval meeting was very friendly and informative and showed me where I may want to make adjustments snd how to do that.

Love working at queens court. Diana General Manager is always welcoming. Today i really enjoyed seeing everyone come in for the dementia seminar.

Everyone has been very helpful and made my sister's first few days at the care home feel at home and helped her to adjust to a new life with excellent support from the carers

My sister has made amazing progress in the short time she has been with you. So much better than hospital. Staff are kind and friendly. Sometimes it is hard for us to communicate with staff. I sometimes have to wait a long time before my call is returned when I have a query. However the staff do an amazing job and have made her feel heard.

It really helped me break away from my addiction. I could go online at my home which is where I use the most so I could start using what I learn straight away.

For someone that lives at Thornton Avenue the in my opinion the support service is very bad, to the point of put clients at severe risk. 5 member of staff “working“ during the Night Shift have been caught asleep, and although able to gain evidence, recordings of them“, Thornton manager and area manager, ignored the issue. This issue alone put myself, and five other clients at risk of that if they had a seizure during the night, they could go into status epilepticus and die. As well, there’s the fact that on the tenants agreement form, there is very little detailed as to what money will going to, so they are able use money that is refered to on the tenants agreement, around £17.00, as well as ask for money for “cleaning materials“ although living here you can see that the money provides much more than just cleaning materials. This therefore come under financial abuse. When you speak up to a member of staff, and try and speak your views, they act really rudely to you. However it is always blamed to be that you’re in the wrong concerning every subject. Staff alway ignore your e-Mails incase of risk of creating a bad paper trail, that could be seen as evidence for bad claims. The clients only got keys to the front this year, after a situation where, a client, myself, got locked out of the building at around 2:30 at night.

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