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Verified profile
Bond House, 347-353 Chiswick High Road, London, United Kingdom, W4 4HS
Efficient and polite.
4.80
476
patient reviews
Verified profile
164-178 Cromwell Rd, London, United Kingdom, SW5 0TU
Excellent in both cases
4.81
1169
patient reviews
Verified profile
Fulham Road, London, United Kingdom, SW3 6JJ
very caring staff especially Mr Walter Cazanniga and Miss Janet Sutton.You are a credit to the hospital
4.80
208
patient reviews
Verified profile
15-17 Lodge Road, London, United Kingdom, NW8 7JA
HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.
4.69
2570
patient reviews
Verified profile
St Johns Wood, London, United Kingdom, NW8 7JA
Day case for Cardio Version following an event that triggered Atrial Fibrillation. From start to finish the staff at The Wellington Hospital could not do enough for both myself and my wife. I would like to pass on m y thanks to the Felicity , the nurse that took care of me from check in to discharge. And many thanks to my consultant Dr Sohaib for a successful outcome.
4.67
2582
patient reviews
Verified profile
42-52 Nottingham Place, London, United Kingdom, W1U 5NY
my experience at the princess grace hospital was first class with friendlly and efficient staff always on call i would not hesitate to recomend the hospital to anyone.
4.74
3013
patient reviews
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35 Weymouth Street, London, United Kingdom, W1G 8BJ
From the time you step in you are treated with the utmost respect and everyone was so attentive
4.73
2676
patient reviews
Verified profile
20 Devonshire Place, London, United Kingdom, W1B 6BW
I found the experience very good indeed.
4.86
1347
patient reviews
Verified profile
164-178 Cromwell Rd, London, United Kingdom, SW5 0TU
Genesiscare has an exceptional team from the moment you step into the room, feeling scared and uncertain. Lore, Ciara, Melissa, and the newest team member, Chanel (hopefully spelled correctly), immediately put you at ease with their warm and welcoming presence. They are truly a wonderful team. The clinical team, including Mimi, Assia, Shelley, Chelsea, Josiah, and Elma, are also the best of the best. They provide unwavering care for each patient under their watch, never faltering in their dedication. With the patience of saints, they are another wonderful team who truly represent the backbone and spirit of Genesiscare. If I have any recommendation at all, it would be the lavatory inside Genesis Care, should be designated for use by the clinical and admin staff and patients only, and not be accessible to engineers or builders in high visibility clothing. I had an unpleasant experience with the cleanliness level after I followed them in following my radiation treatment. Thank you team for caring
4.65
10
patient reviews
Verified profile
95 Harley Street, London, United Kingdom, W1G 6AF
On the video consultation I found Dr zkrell quite brusqueand dismissive.
4.75
377
patient reviews