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Robert & Lisa Sainsbury Wing, Du Cane Road, London, United Kingdom, W12 0HS
I felt things were very disjointed. Daytime nurses were great and very helpful they’d top my water up and check I was comfortable however, the night staff wasn’t great with checking my comfort or pain relief, they were doing blood pressure etc checks but not asking how i felt or how my pain was, I asked for pain relief and was questioned where my pain was - I’d had a hysteractomy so clearly in pain, I was eventually given pain relief namely paracetamol at around 4am and hadn’t had anything since early evening after surgery. I paid private and my expectations of more hands on care during the night was not fulfilled at all. I should not have been in a position where I had to ask a few times for pain relief at night. I ordered a meal for the first evening to then be told I would be on a clear liquid diet for a few days. I ordered soup for my last meal as surgeon said clear/soft foods for a few days to then be told by a nurse I need a meal to gain my strength back so when I say disjointed it didn’t seem all staff were singing off the same hymn sheet and this left me confused in that do I listen to surgeon or a nurse. I’m Still on soft foods and choose to take surgeons advice. Given I paid privately, the only perk I felt with this was my own room. I didn’t sleep much because my door was kept opened at all times and I was opposite the main desk so it was very noisy even during early hours. My husband was told to ask for a hot drink if he wanted one and he had to then remind each time upon which he was brought tea not coffee so it had to be changed. He waited two hours for his cup of coffee. I actually couldn’t wait to leave as didn’t feel I had the level of care at night that I paid for overall. Surgeon was a very lovely man and I was very pleased with him and also the anaesthetist was great.
4.58
199
patient reviews
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164-178 Cromwell Rd, London, United Kingdom, SW5 0TU
Dr Perna was just great, she very thorough and took all the time needed to answer all of our questions. She instills a good sense of confidence
4.61
9
patient reviews
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Roman House, 296 Golders Green Rd, London, United Kingdom, NW11 9PY
It was an excellent experience.
4.90
10
patient reviews
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46/50 Sunny Gardens Road, Hendon, London, United Kingdom, NW4 1RP
The staff were all approachable and friendly
4.76
78
patient reviews
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40-42 Lee Terrace, London, United Kingdom, SE3 9UD
Reception desk was helpful and informative
4.80
818
patient reviews
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Bond House, 347-353 Chiswick High Road, London, United Kingdom, W4 4HS
Excellent experience
4.80
466
patient reviews
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Roding Lane South, Redbridge, United Kingdom, IG4 5PZ
I was very well looked after at Spire London East Hospital. Every member of staff went above and beyond to make me feel safe and cared for. My room was clean and comfortable. Staff attended to all my needs immediately and everyone was warm and kind.
4.76
620
patient reviews
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High Road Buckhurst Hill, Essex, United Kingdom, IG9 5HX
Great environment!
4.84
1093
patient reviews
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53 Parkside Wimbledon, London, United Kingdom, SW19 5NX
Exemplary service
4.80
618
patient reviews
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Cavell Drive, Uplands Park Rd, Enfield, London, United Kingdom, EN2 7PR
Friendly, efficient people to deal with.
4.78
292
patient reviews