61 results found for FOOT FRACTURES Clinics in WALTHAMSTOW, WALTHAM FOREST

Very good experince with staff and grounds

Very good and professional

Experience was fine

Impeccable service, start to finish.

It provided excellent patient care.

No comment

HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.

Good location in London.

Very professional overall and quick to answer telephone with good advice regarding post operative queries.

Slick venue and helpful friendly staff.