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Verified profile
5-10 Beaumont St, London, United Kingdom, W1G 6AA
Extremely satisfied with the care at KEVII [ both as outpatient and inpatient] . Buildings are clean and comfortable. Staff makes the difference, everyone is very friendly and tries to be there for you. Scheduling of all appointments is also well managed. Very supportive also with the admin side of process, especially when you have a "difficult" insurance ! Considering how many times I have to visit a certain department at the KEVII , it is a relief that when I go there I know i will find friendly faces and a comfortable environment, which makes the whole medical experience less daunting.
4.83
3478
patient reviews
Verified profile
27 Tooley Street, London, United Kingdom, SE1 2PR
just like going to a hotel, many people all friendly and helpful
4.79
4337
patient reviews
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St Thomas Street, London, United Kingdom, SE1 9BS
fast and thorough
4.78
3579
patient reviews
Verified profile
42-52 Nottingham Place, London, United Kingdom, W1U 5NY
It provided excellent patient care.
4.74
3014
patient reviews
Verified profile
20 Devonshire Place, London, United Kingdom, W1B 6BW
Excellent and exceeded expectations in every way
4.86
1349
patient reviews
Verified profile
Chelsea Bridge Road, London, United Kingdom, SW1W 8RH
The operation on my left wrist had to be delayed by a few hours because a previous patient had overrun but the hospital ensured that this was not much of an inconvenience to me. Nursing and care and all staff of a very high standard.
4.74
1858
patient reviews
Verified profile
25 Harley Street, London, United Kingdom, W1G 9QW
Professional and friendly service.
4.82
546
patient reviews
Verified profile
9 Harley Street, London, United Kingdom, W1G 9QY
My experience of the consultation process was excellent and I received the advice and treatment I wanted. The time between booking the appointment and actual consultation was very long, at c. 2 months. This wasn't great but does seem to be an issue with other consultants so assume it reflects the demand for ENT services.
4.83
469
patient reviews
Verified profile
15-17 Lodge Road, London, United Kingdom, NW8 7JA
HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.
4.69
2570
patient reviews
Verified profile
St Johns Wood, London, United Kingdom, NW8 7JA
I attended the Platinum Medical centre and was dealt with promptly and professionally
4.67
2584
patient reviews