115 results found for EXCISION OF BENIGN LESIONS Clinics in BARON'S COURT, WEST KENSINGTON

very caring staff especially Mr Walter Cazanniga and Miss Janet Sutton.You are a credit to the hospital

my experience at the princess grace hospital was first class with friendlly and efficient staff always on call i would not hesitate to recomend the hospital to anyone.

Staff were lovely and helpful, and premises were comfortable. Our consultant is wonderful, professional, and thorough. I would certainly return to receive treatment from the medical team. Unfortunately we waited almost 5 hours for an injection of anti-d as I'm rhesus negative, so our discharge was significantly delayed. Staff in the Lindo wing seemed to try quite hard to accelerate the process and chased the transfusion dept several times, but it led to us spending 8 hours in hospital for a 30 minute procedure which was unfortunate.

HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.

All staff members were friendly, attentive and welcoming. My room was exceptional and everything was very quick and efficient.

Faultless, kind staff and speedy wait times.

Very welcoming and seen on time

Efficient and polite.

Always friendly and accommodating. Easy to book online and easy to speak to over the phone as well. They have a lot of specialties which makes it very convenient. Overall they have very good specialists.

Everything went smoothly - from pre-appointment registration to ultrasound and check up on the day.