111 results found for EARLY PREGNANCY CARE Clinics in OLD OAK COMMON, HAMMERSMITH

Clean and bright

It’s a well run and professional practice. Would be happy to go there again.

Always friendly and accommodating. Easy to book online and easy to speak to over the phone as well. They have a lot of specialties which makes it very convenient. Overall they have very good specialists.

Postive , professional experience with clear communication

A very pleasant place with helpful staff.

Very efficiently dealt and super friendly receptionist

The appointments ran smoothly and were always on time.

Professional, efficient in an impressive clinical environment.

Efficacious well-run clinical attentive to patient experience

The Lister Fertility Clinic at the Portland is a busy clinic, and seems to be generally well run. However we have seen a different nurse/doctor almost every time (apart from our consultant who we saw twice out of the 7 appointments during our first egg collection cycle). If a consistent touch point is important to you then this is something to be aware of. The variety has led to a mixed experience, with some lovely nurses and experiences and some less good ones. In particularly it seems like information isn’t consistently passed on, such as allergies (quite important) to preferred name (important but not vital). In addition its odd after a long appointment to go through details that the same day a nurse calls to confirm questions that weren’t raised during the session. It’s good that they are asking the questions and checking, but a little frustrating that they aren’t raised in the appointment, and it doesn’t project organisation. This may change when they have the app they are developing released. However the care during the intervention sessions, such as when we were doing egg collection was brilliant.