133 results found for EAR WAX Clinics in WEST BROMPTON, HAMMERSMITH

very caring staff especially Mr Walter Cazanniga and Miss Janet Sutton.You are a credit to the hospital

Very welcoming and seen on time

It provided excellent patient care.

Very professional. Positive experience.

Good location in London.

The clinic was friendly and clean, and offered an efficient service.

An early evening appointment so it was very busy, staff were helpful both admin and nursing.

Efficient and insightful. My concern was that I would be encouraged to have surgery but I was rightly recommended to try physio first.

HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.

Wonderful experience ! Lovely staff, quick & easy.