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Colitis (Ulcerative Colitis) Bromley-by-Bow
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Verified profile
Hudson House, 8 Tavistock St, London, United Kingdom, WC2E 7PP
I had my first appointment with dietician Pooja Dhir who immediately put me at ease when we first spoke. It was a video consultation however Pooja was calm, reassuring, gentle in her probing and engaged. I felt heard. Her follow up notes were comprehensive. It was a particularly stressful time for me and my family and she was truly a light in the dark. We had two follow up appointments and each time she was knowledgeable and friendly - I felt I had made a friend by the time our third session concluded! I cannot thank her enough.
4.94
150
patient reviews
Verified profile
15-17 Lodge Road, London, United Kingdom, NW8 7JA
HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.
4.69
2570
patient reviews
Verified profile
St Johns Wood, London, United Kingdom, NW8 7JA
Excellent experience and I am a medical insider
4.67
2589
patient reviews
Verified profile
The Shard 32 St Thomas Street, London, United Kingdom, SE1 9SG
Very efficient and friendly.
4.92
72
patient reviews
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St Thomas Hospital, Westminster Bridge Road, London, United Kingdom, SE1 7EH
Excellent level of service, efficiency and comfort with personable staff throughout.
4.88
78
patient reviews
Verified profile
60 Grove End Road, London, United Kingdom, NW8 9NH
Very positive
4.73
3755
patient reviews
Verified profile
13-14 Devonshire Street, London, United Kingdom, W1G 7AE
Fast and smooth experience
4.81
292
patient reviews
Verified profile
1 Welbeck St, London, London, United Kingdom, W1G 0AR
Very useful
4.84
148
patient reviews
Verified profile
Roding Lane South, Redbridge, United Kingdom, IG4 5PZ
During my procedure, I was unlucky, and the nurse in charge of helping me through the night after the surgery was very bad; she was more concerned about dismissing patients than my awful pain, so I kept complaining until the head of nurses went and helped me. Overall, all the other staff were very friendly and helpful during my recovery and procedure.
4.76
638
patient reviews
Verified profile
205 – 209 Great Portland Street, London, United Kingdom, W1W 5AH
Overall speaking, it’s a good place to visit when you seek private healthcare.
4.81
1909
patient reviews