64 results found for CAPSULE ENDOSCOPY Clinics in BROMLEY-BY-BOW, TOWER HAMLETS

Great. Friendlt Staff

HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.

I am beyond impressed with the level of care I have received from the Holly Private Hospital and it’s amazing staff. From my initial visit, the staff have been exceptionally friendly, professional, and attentive. The check-in process for each department has always been smooth and efficient, and I’ve quickly been seen to. The medical team, including doctors, nurses, and support staff, was outstanding. They demonstrated a high level of expertise and dedication, ensuring that I was well-informed about procedure and treatment plan. The staff ensure that post procedure my family who had come to visit me and take me home were well informed on after care. Every member of the team from the nurses, anaesthetists and doctors took the time to listen to my concerns and answer my questions thoroughly, making me feel valued, cared for and ultimately safe. The facilities at the Holly House are top-notch. The hospital is clean, modern, and well-equipped. My room was comfortable, and the environment was calm and conducive to healing allowing me to focus on preparing myself mentally for my procedure. Overall, my experience at The Holly Private Hospital has exceeded my expectations. The combination of skilled professionals, great facilities, and a compassionate approach to patient care makes for an exemplary institution.

Good directions and relatively on time appointments maintained.

An amazing team. From Val the PA all the way through to the surgeon, you knew you were in the best hands.

I found Cleveland Clinic to be a great experience. Everything seem to be top class, from the facilities, the equipment and the people I interacted with. Also upon my initial consultation, they were also able to do all my required examinations on the spot (Blood test, ECG, echocardiogram and patch heart rate monitor) which is something I was not expecting at all!

Fantastic staff and facilities - highly recommend!

Always a great experience

I had a good experience at the Lindo Ward, but I feel that in terms of nursing, there should be more staff as sometimes the nurses were very busy. Also, the bathrooms could be cleaned more and rubbish removed from the bins etc. Otherwise, staff were helpful and friendly. Disposable bed pans should also not be used more than once.

Fantastic device and facilities never had to wait for appointments. Friendly staff.