56 results found for BLADDER STONES Clinics in WALTHAMSTOW, WALTHAM FOREST

Great service.

Excellent and exceeded expectations in every way

I attended the Platinum Medical centre and was dealt with promptly and professionally

HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.

My experience of the consultation process was excellent and I received the advice and treatment I wanted. The time between booking the appointment and actual consultation was very long, at c. 2 months. This wasn't great but does seem to be an issue with other consultants so assume it reflects the demand for ENT services.

Efficient and insightful. My concern was that I would be encouraged to have surgery but I was rightly recommended to try physio first.

My appointment was smooth and reassuring

All aspects of my visits to The Prostate Centre have been more than satisfactory, from waiting times, staff interactions, cleanliness and the overall environment has made me feel well looked after throughout.

Extremely efficient,welcoming and helpful.

Very efficient and friendly.