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Ankylosing Spondylitis West End
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Verified profile
25 Harley Street, London, United Kingdom, W1G 9QW
Helpful receptionist, nice quiet reception with nice amenities
4.82
548
patient reviews
Verified profile
15-17 Lodge Road, London, United Kingdom, NW8 7JA
HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.
4.69
2570
patient reviews
Verified profile
9 Harley Street, London, United Kingdom, W1G 9QY
The receptionist team was friendly, wait times were short
4.83
473
patient reviews
Verified profile
Chelsea Bridge Road, London, United Kingdom, SW1W 8RH
The hospital is spacious and clean, with extremely friendly and welcoming staff who are always ready to assist. The hospital is well-organized, making the entire process easy and stress-free.
4.74
1859
patient reviews
Verified profile
60 Grove End Road, London, United Kingdom, NW8 9NH
This seems to be a well run establishment and the staff are caring. The hospital is very clean too.
4.73
3757
patient reviews
Verified profile
23 Queen Square, London, United Kingdom, WC1N 3BG
Very welcoming receptionist and clean waiting room.
4.79
477
patient reviews
Verified profile
St Johns Wood, London, United Kingdom, NW8 7JA
I recently saw Mr Davis and he was wonderful. He was kind and put me at ease right away. The procedure was easy and he followed up with me by phone. His nurses were also fantastic. When I had a question, I got a prompt response which I really appreciated.
4.67
2590
patient reviews
Verified profile
1 Welbeck St, Marylebone, London, London, United Kingdom, W1G 0AR
very well run place with excellent staff
4.86
276
patient reviews
Verified profile
16 Devonshire St, Marylebone, London, United Kingdom, W1G 7AF
Extremely efficient,welcoming and helpful.
4.71
474
patient reviews
Verified profile
19 Harley Street, London, United Kingdom, W1G 9QJ
Very good experience. Thorough and rigorous practices run by specialists and professionals. Detailed diagnosis and honest explanations given to me. High quality equipment. Medical staff excellent. Clean and spacious interiors. The receptionists in the main entrance lobby seemed quiet and slightly unwelcoming, so have dropped the score to 4 stars.
4.80
145
patient reviews