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Acute Pain Hammersmith
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Verified profile
OS Clinic, 45 Queen Anne St, London, United Kingdom, W1G 9JF
After being told by previous consultants, they won't do anymore for me, we came to see Professor Wilson, who had me diagnosed rapidly and found out a lot more than anyone else had recognised. I needed scans taken, and as we can not get them done in Scotland due to not being able to send them down to London, Natalie very kindly arranged 2x same day scans in London - amazing service! On the lead up to surgery, Natalie was so kind. She helped me overcome the thought of surgery and reduced my anxiety. Vlad was in touch also and kept us sufficiently informed. He also took an interest in me and tried to keep me relaxed prior to surgery. I had surgery under the care of Dr. Ronald Van Heerwaarden and Dr. Kristian Kley. They were super nice and had us well informed on the day of surgery and spent time with us answering any questions I had. Once surgery was over, we were visited by the surgeons again who kindly wanted to see me. They explained what they had done and were pleased with what they had performed. Professor Wilson advised me to get a Physiolab (which has arrived today) which helps significantly reduce swelling, and recommended staying at the Clavadel in Guildford for some days which I am more than grateful for the recommendation. I wouldn't have been physically or mentally able to have gone straight home from the hospital. Professor Wilson, Dr. Kley, and Vlad have all been a message away from help. The speed at which the team communicates is unparalleled. Now, 6 days after my operation, I've experienced the highs and lows of what a operation can do to you but the team nevertheless were very supportive throughout. I am now safely back home and am still getting daily followup messages from Vlad enquiring about my wellbeing and checking in with me. Now, that's what I call top customer service. I work in customer services myself and this really has been an amazing experience
4.89
86
patient reviews
Verified profile
35 Weymouth Street, London, United Kingdom, W1G 8BJ
From the time you step in you are treated with the utmost respect and everyone was so attentive
4.73
2676
patient reviews
Verified profile
20 Devonshire Place, London, United Kingdom, W1B 6BW
I found the experience very good indeed.
4.86
1347
patient reviews
Verified profile
9 Harley Street, London, United Kingdom, W1G 9QY
Very friendly, efficient and timely service. I arrived early and was seen early.
4.83
468
patient reviews
Verified profile
Living Room Health, Ground Level, 10 Eastbourne Terrace, London, United Kingdom, W2 6LG
The experience I had was 2nd to none.
4.92
49
patient reviews
Verified profile
St Thomas Street, London, United Kingdom, SE1 9BS
Efficient and effective. Well recommended.
4.78
3577
patient reviews
Verified profile
1 Welbeck St, London, United Kingdom, W1G 0AR
Outstanding facilities
4.95
47
patient reviews
Verified profile
76 Harley Street, London, United Kingdom, W1G 7HH
Always pleasant staff at reception Minimal waiting time on the rare occasions when there is
4.95
420
patient reviews
Verified profile
25 Harley Street, London, United Kingdom, W1G 9QW
Professional and friendly service.
4.82
546
patient reviews
Verified profile
1 Welbeck St, Marylebone, London, London, United Kingdom, W1G 0AR
Impressive cleanliness, attentive polite staff, very helpful and distinguished
4.86
275
patient reviews