Case study: Gastroenterology Specialist Care
Gastroenterology Specialist Care builds trust and visibility with patient feedback
Gastroenterology | Melbourne, AUS | Gastroenterology Specialist Care
Gastroenterology Specialist Care wanted to build an online profile that reflected their patient experience
Gastroenterology Specialist Care is a specialist gastroenterology group with a strong focus on providing high-quality, patient-centred care. Their group of gastroenterologists cover a wide range of services, from diagnostics to advanced procedures, with the aim of supporting both patients and their referring doctors throughout the patient journey.
“One of our main goals was to build an online profile that truly reflects the patient experience. We wanted patients to feel confident before even stepping through the door, knowing they could rely on feedback from others.
Building that trust is always a key challenge for doctors just starting up, and Doctify has provided the perfect solution by collecting and showcasing verified patient reviews.”
“One of our main goals was to build an online profile that truly reflects the patient experience. We wanted patients to feel confident before even stepping through the door, knowing they could rely on feedback from others.
Building that trust is always a key challenge for doctors just starting up, and Doctify has provided the perfect solution by collecting and showcasing verified patient reviews.”
Reach
38,000+
Google search impressions
Visibility
4,900+
Doctify profile views
Feedback
580+
Reviews (4.87/5 Doctify rating)
What have been the biggest benefits of using Doctify for your practice?
The biggest benefit is the ability to collect genuine, verified patient reviews. This not only reassures new patients but also sets a standard of transparency that reflects the quality of care we provide. We’ve noticed that having these reviews available online has directly supported patient confidence and referrals. Some of the comments on the reviews refer directly to this.
What do their patients say about them?
Has Doctify helped differentiate your practice from other providers in your field?
Definitely. Doctify gives patients easy access to verified reviews, which really helps us stand out. With more doctors now using the platform, it has become an important decision-making tool for patients. Naturally, people tend to choose the doctors with strong, genuine feedback.
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Discover more about how Gastroenterologist Specialist Care unlocked insights into their practices, clinicians and treatments with Doctify
