He has set our minds at rest. And given what we feel is a clear and reasonable list of options for use to consider.

Mr Rainsbury was able to fully explain in a way I could understand about SCCD. I had a list of questions and he was able to answer all of them and with the aid of a model it was far easier to comprehend the effects on my balance and health.

The whole experience was good, from booking, to the waiting room to the appointment

Mr R was very polite and listened to me, he never rushed me. He explained the next steps and why he was suggesting these steps I came away from my appointment feeling positive and listened to

Very professional but also listened to our concerns

Very reassuring and thorough. Really professional and friendly.

Mr Rainsbury was very gentle when performing microsuction on my ear and explained everything well to me

James Rainsbury always makes me feel more than welcome, takes a real interest in the problem concerned, is sympathetic & understanding & explains his findings precisely & in a way which a patient can understand I am extremely grateful to him for his advice & for the courtesy which he always extends to me. I am particularly appreciative to him for putting my mind at rest that there is nothing sinister connected with my complaint. I cannot recommend him highly enough.

Very polite and explained everything clearly

I have had one initial consultation with Mr Rainsbury. I was impressed by his candour in explaining the risks of the operation I am considering. There was zero pressure to go ahead with the operation and he was helpful in helping me think about how to make the decision.