ENT Surgeon
London, SE1 2PR
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*Star rating based on patient reviews
101 reviews
5
As a healthcare professional myself I feel I have some insight into patient care. Mr Surda has the rare combination of an excellent bedside manner - caring for his patient and scientific intellect - allowing him to practice evidence based medicine to the very highest standard.
5
I’m very happy that Pavol was my consultant for this as I was anxious and he was able to ease my mind. He always took time to explain to me everything about what I had and how he was going to help fix the problem. Extremely happy that from my first appointment to getting my surgery was so fast. Very happy with the outcome and the after care provided. Thank you!
5
I have seen numerous clinicians in the past, but Mr Pavol Surda was the only surgeon who could identify my diagnosis and help. He was listening carefully and behaved like a true professional. I am incredibly thankful.
5
Mr Pavol Surda is a fantastic surgeon who clearly explained my diagnosis and treatment options and addressed my concerns. He did excellent surgery, which made a huge change in my life.
5
Mr Surda was highly professional in his care for me before, during and after the sinus surgery that took place in October 2021. He took his time to make clear the possible outcomes when initially assessing my case. I very much appreciated the way in which he involved me in the decision making. His manner was reassuring and measured at all times.
3.5
It's been a disappointment on my side after having received the total invoice of this consultation. The reason for that is the cost of nasal endoscopy examination. As a patient, it cannot be expected from me to know that it is 'endoscopy' and it has a significant additional cost of top of the consultation. Blood tests are additional and that's no question but it should have explained to me that during the consultation this will be charged on top and likely to cost around £ xx. Prior to that examination, you already checked my mouth and tongue and said it is likely to be viral or bacterial. If I knew this huge cost, I would decide there not to be examined by nasal endoscopy. This is very disappointing and also frustrating on my side. I had a learning as well that asking if there is an additional cost at every step during the consultation. This feeling is already quite bad.
Dear Dickle, I am very sorry for your experience. I have reviewed the package of care that you have received prior to appointment. Unfortunately, it appears that the version you have received contained an insufficient information about fees. As a form of apology, I have cancelled your invoice and of course will make sure this will be resolved in the future. I hope that outside of this unpleasant experience, you were happy with your treatment. Best wishes, Pavol Surda
5
Highly efficient, professional and helpful service.
4.25
Mr. Pavol Surda diagnosis and treatment plan were exactly what I needed. Happy to finally have his expertise figure out what was wrong with me.
5
I felt at ease talking to Mr Surda. He listened and his treatment was excellent in curing my infection. I was happy with the results.
5
Mr Surda listened to my problem and asked questions then very quickly made a diagnosis, explaining clearly what he thought was causing the symptoms I was experiencing. He prescribed a nasal spray as a first course of action to avoid any further cost to me on tests in the event it was effective, which was much appreciated as I was self-funding. The spray has been hugely effective and I’m very grateful for his insight. He was friendly but professional and I felt he packed in a lot of information in one appointment. I benefitted enormously from his expertise in the field of allergic rhinitis - an issue I’ve been having for years.