Mr Pennington was very personable and down to earth. He made a thorough assessment of my shoulder injury and explained what the shoulder surgery would involve and how long recovery could take. I feel confident that I will be in good hands both with the surgery and the recovery. Thank you.

All went well

I was so relieved to see somebody who listened to me and was empathetic. It made so much difference to me. I do suffer with diagnosed with depression which I keep at bay. The NHS lack of service of the NHS has pushed me. Thank you

Very professional. Clear, concise explanation of the problem and took time to answer all my questions

Took the time to explain everything and the options available.

Neil was very amenable, I felt instantly comfortable. His explanation about my injury was very clear and detailed. He followed this by giving me a detailed options to consider with both pros and cons of each option. This really helped me to make an instant decision to opt for a solution involving an intrusive surgical solution to my injury. He was also very honest about assessing my preferred route of undertaking either a private operation or NHS with absolutely no bias from him. This was a very honest consultant who has his patient centre to his care and I appreciate that. I hopefully will be rehabilitated soon, Noel R

Excellent manner, professional and explained everything clearly

Polite, friendly and welcoming

Deserves the highest rating

Took time to listen attentively to my concerns, provided clear explanations and addressed my questions/concerns. He was Professional & empathetic, making me feel comfortable discussing my health issues.