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Mr Ian Lilly (né Hore)

Mr Ian Lilly (né Hore)

ENT Surgeon

London, W1G 8AH

Verified profile

31 years of experience

Verified profile

31 years of experience

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Reviews

All reviews(73)
Replies
Last 7 days
Last 30 days
Last 6 months
Filter by condition:
Adenoidectomy (27)
Grommet Insertion (16)
Tonsillectomy (16)
Paediatric Ear, Nose & Throat Surgery (15)
Ear Infections (6)

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*Star rating based on patient reviews

73 reviews

5

5.00
Overall Experience
5.00
Bedside Manner/Professionalism
5.00
Explanation

Great ENT! Very knowledgeable and patient explained everything and answered all questions in language that can be understood. Best ENT office in town! Highly recommend.

08 Sep 2021verified patient
Patient seen for:
Ear Infections

5

5.00
Overall Experience
5.00
Bedside Manner/Professionalism
5.00
Explanation

Very efficient and informative service

07 Sep 2021verified patient
Patient seen for:
Grommet Insertion

2.5

2.00
Overall Experience
4.00
Bedside Manner/Professionalism
2.00
Explanation

very superficial and non in depth explanation. not put too much attention on the underline condition of the patient. didn't evalaute the holistic scenario. like many doctors just look at the patogenes and provide a medicine

08 Oct 2020verified patient

Reply from Ian Lilly (né Hore)

I am very sorry for this. I will truly try harder to give a more in-depth explanation in future. I apologise. I will definitely try harder to look at the holistic situation each child is in, in the future.

18 Jan 2022

5

5.00
Overall Experience
5.00
Bedside Manner/Professionalism
5.00
Explanation

Mr Lilly made my daughter feel at ease immediately. He has a lovely manner and also explained everything thoroughly, while engaging with her all the time. I would highly recommend him.

10 Feb 2020verified patient

5

5.00
Overall Experience
5.00
Bedside Manner/Professionalism
5.00
Explanation

All wonderful - we would highly recommend

26 Nov 2019verified patient

5

5.00
Overall Experience
5.00
Bedside Manner/Professionalism
5.00
Explanation

He was nice

22 Oct 2019verified patient

5

5.00
Overall Experience
5.00
Bedside Manner/Professionalism
5.00
Explanation

He was very knowledgable and explained clearly about the condition and operation. He was very personable.

15 Oct 2019verified patient

5

5.00
Overall Experience
5.00
Bedside Manner/Professionalism
5.00
Explanation

I can’t thank you enough. You been angel to us. Thanks a million.

17 Sep 2019verified patient

5

5.00
Overall Experience
5.00
Bedside Manner/Professionalism
5.00
Explanation

Really good at explaining the issue and making my daughter feel at ease.

23 Jul 2019verified patient

5

5.00
Overall Experience
5.00
Bedside Manner/Professionalism
5.00
Explanation

Excellent experience and great help with all follow up, and very sweet with the kids.

11 Jun 2019verified patient