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The Whiteley Clinic - Guildford

The Whiteley Clinic - Guildford

1 Stirling Road, Stirling House, Guildford, United Kingdom, GU2 7RF

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All reviews(842)
Replies
Last 7 days
Last 30 days
Last 6 months
Filter by condition:
Varicose Veins (252)
Endovenous Laser Ablation (EVLA) (174)
Thread Veins (21)
Chronic Venous Insufficiency (9)
Interventional Radiology (4)

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*Star rating based on patient reviews

842 reviews

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Good and supportive Was not so aware how much surgery was involved

21 Aug 2019verified patient

Reply from The Whiteley Clinic - Guildford

Thank you for your feedback and we are delighted that you were satisfied with your experience. Varicose veins are often underestimated particularly as they cannot be assessed adequately from simply looking at them. When fully investigated using duplex ultrasound as part of The Whiteley Protocol, we can find out which patients have simple varicose veins and which have complex. We then tailor the correct treatment for each patient to get the optimal results. Thank you for taking the time to review us, The Whiteley Clinic.

12 May 2020

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Very helpful when I rang up. All staff very pleasant, friendly and helpful. Professor Jameel explained everything clearly. During treatment the staff were wonderful especially as I am not the easiest patient to deal with as I am intolerant of anaesthetic but they helped me in every way. Full marks to everyone, I couldn’t have had better treatment.

01 Aug 2019verified patient

Reply from The Whiteley Clinic - Guildford

Thank you for your lovely feedback. Thank you also for the 5 star rating. We are all delighted that you have had a good experience with us and Prof Jameel is particularly pleased that you are happy with his explanations. Local anaesthetic can be stressful, but we have had a three-year PhD study performed at The Whiteley Clinic to find the best ways to reduce pain and anxiety during these procedures. We delighted that this research has paid off in helping you through the experience. Thank you so much for taking the time to review us. With kindest regards, The Whiteley Clinic.

05 Jul 2020

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Very professional and very friendly service!

02 Jul 2019verified patient

Reply from The Whiteley Clinic - Guildford

Thank you so much for your excellent review. We are all delighted that you were pleased with our service. Thank you for taking the time to review us. With best wishes, The Whiteley Clinic

12 May 2020

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Professional informative open friendly team. Explained everything, took time to answer all my questions and loved the stress ball!

04 Sep 2019verified patient

Reply from The Whiteley Clinic - Guildford

It has been a pleasure to treat you. We take great pains to make sure that we answer all questions and are very pleased you were satisfied with our approach. The stress ball relieves anxiety during procedures - we prove this with a randomised study that formed the basis of one of our PhD theses. It is always nice to hear that what we have proven in research helps in practice! Thank you for taking the time to review us, The Whiteley Clinic.

12 May 2020

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Well looked after and informed throughout the procedure. Staff were brilliant, achieving just the right balance between being friendly and professional.

02 Jul 2019verified patient

Reply from The Whiteley Clinic - Guildford

Thank you for your lovely review. We are all thrilled that you were pleased with both staff and treatment. Thank you for taking the time to review us. With best wishes, The Whiteley Clinic.

12 May 2020

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

The procedure was a microwave closure of my small saphenous vein and related perforator

04 Sep 2019verified patient

Reply from The Whiteley Clinic - Guildford

Thank you for your 5-star review. The endovenous microwave closure of your vein and microwave closure of perforators using TRLOP technique, is currently only available at The Whiteley Clinic. It is the next stage up in the treatment of veins from endovenous laser and radiofrequency. We are very happy that you have had a good experience and because you have followed The Whiteley Protocol, you will now have the lowest chance of recurrence in the future. We look forward to seeing you for your follow-up. Thank you for taking the time to review us, The Whiteley Clinic.

12 May 2020

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

The procedure was carried out with a great deal of attention and care whilst ensuring that i felt completely comfortable and relaxed.

22 Aug 2019verified patient

Reply from The Whiteley Clinic - Guildford

That is a lovely comment from a patient who has gone through a local anaesthetic varicose veins procedure. Any such procedure can be stressful and so it is wonderful to hear that you had such a good experience. As you have gone through The Whiteley Protocol, you can also expect the very best long-term results possible. Many thanks for taking the time to review. With very best wishes, The Whiteley Clinic.

12 May 2020

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Very caring and professional staff

22 Aug 2019verified patient

Reply from The Whiteley Clinic - Guildford

Thank you all that lovely comment. We have such a good team, it is likely that they get recognition from our patients. It is wonderful that you have taken time feedback to us. Thank you. With very best wishes, The Whiteley Clinic.

12 May 2020

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Great!

04 Sep 2019verified patient

Reply from The Whiteley Clinic - Guildford

Thank you for that lovely comment and 5-star review. The Whiteley Clinic.

12 May 2020

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Very professional and caring staff.All my questions answered and some sensible solutions for my problems with support stockings!

19 Jul 2019verified patient

Reply from The Whiteley Clinic - Guildford

Thank you for the 5 star review. The team really appreciated your comments and aim to provide excellent customer service and solutions. Thank you for taking the time to leave your feedback. With best wishes, The Whiteley Clinic.

12 May 2020