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Renacres Hospital

Renacres Hospital

Renacres Lane, ORMSKIRK, United Kingdom, L39 8SE

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Reviews

All reviews(299)
Replies
Last 7 days
Last 30 days
Last 6 months
Filter by condition:
Hip Replacement (123)
Knee Replacement (66)
Total Knee Replacement (40)
Arthritis (Knee) (26)
Knee Pain (25)

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*Star rating based on patient reviews

299 reviews

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Received excellent treatment throughout

19 Nov 2021verified patient
Patient seen for:
Hip Replacement

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

The experience was absolutely brilliant from the time of admission to discharge I can’t praise the staff enough.

19 Nov 2021verified patient
Patient seen for:
Hip Replacement

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Staff and doctors professional.

05 Apr 2022verified patient
Patient seen for:
Hip Replacement
Arthritis (Hip)

Reply from Renacres Hospital

We are so pleased you felt your experience deserves five stars.

21 Jul 2022

4.75

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
4.00
Wait time

Top class hospital - very competent and friendly team wherever we went.

10 May 2022verified patient
Patient seen for:
Total Knee Replacement

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

First class treatment by both admin and medical staff. The menus were a bit limited.

09 Aug 2022verified patient
Patient seen for:
Arthritis (Knee)
Knee Replacement
Knee Surgery

Reply from Renacres Hospital

Thankyou for taking the time to write your great review, I will pass on your comments to the relevant departments.

16 Aug 2022

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Very professional

09 Aug 2022verified patient
Patient seen for:
Knee Replacement
Knee Surgery

Reply from Renacres Hospital

Hi there, thank you so much for your positive comments about Renacres Hospital!

02 Sep 2022

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Very calming and helpful right from my first appointment.

28 Jun 2022verified patient
Patient seen for:
Hip Replacement

Reply from Renacres Hospital

I am so glad you felt your experience here was worth five stars. We do strive to give an excellent service in a calm enviroment .

21 Jul 2022

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Excellent service professional and friendly could not do enough for me

22 Sep 2022verified patient
Patient seen for:
Hip Replacement

Reply from Renacres Hospital

Thank you again for taking the time to let us know how we did. We hope you are now back on the road to recovery.

10 Oct 2022

4.75

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
4.00
Wait time

Excellent service, staff very friendly. Consultant was clear and concise and took time to explain procedure making me completely at ease.

20 Sep 2022verified patient
Patient seen for:
Knee Surgery
Knee Replacement

4.75

4.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Disappointed with the final day when I was being discharged. Total lack of information as to what was going to happen and poor response to promised equipment to help me after release. Excellent consultant and care pre op and post op except the night of the operation when I was in severe pain all night long which the pain killers did not touch. Morphine?

02 Jun 2022verified patient
Patient seen for:
Hip Replacement
Hip and Groin Pain