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One Ashford Hospital

One Ashford Hospital

Kennington Road Willesborough, Ashford, United Kingdom, TN24 0YS

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Reviews

All reviews(418)
Replies
Last 7 days
Last 30 days
Last 6 months
Filter by condition:
Foot & Ankle Surgery (49)
Hip Replacement (36)
Knee Replacement (27)
Osteoarthritis (24)
Total Knee Replacement (24)

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*Star rating based on patient reviews

418 reviews

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Total kindness from the time I was admitted to the time i was discharged. All outpatient appointments have been on time and very friendly. Cannot fault it.

12 Apr 2024verified patient
Patient seen for:
Arthritis (Knee)
Knee Fractures
Knee Replacement

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

I was extremely nervous about having gallbladder surgery, the staff and care I received was outstanding and totally put my mind at ease.

14 Apr 2024verified patient
Patient seen for:
Laparoscopic Gallbladder Removal (Cholecystectomy)

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

I am very very impressed with One Ashford, and would rate it no 1

15 Apr 2024verified patient
Patient seen for:
Ultrasound
Foot & Ankle Surgery
Nerve Root Injection

4.75

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
4.00
Wait time

Very good, although you can see it is run as a business rather than a service

12 Apr 2024verified patient
Patient seen for:
Hernia

4

4.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
2.00
Wait time

Appointment was an hour behind but staff were great and kept me informed. Positive experience.

10 May 2024verified patient
Patient seen for:
Cardiac MRI

4.75

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
4.00
Wait time

I have no criticism of my visit to the hospital, it was all good.

10 May 2024verified patient
Patient seen for:
Reflux

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Easy parking, timely appointment in a modern, clean and friendly environment - very positive experience.

10 May 2024verified patient
Patient seen for:
Rotator Cuff Injury

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Friendly competent staff, seen on time.

10 May 2024verified patient
Patient seen for:
Arthritis

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Lovely experience, friendly staff and not stressfull.

10 May 2024verified patient

3

3.00
Overall Experience
3.00
Cleanliness
5.00
Friendliness
1.00
Wait time

Over charged for MRI 2 body parts, told by staff £750 actually charged £950. Heard a telephone call for 2 body parts at £750. Waited awhile for the MRI. X-ray not booked by Zoe so again awhile wait. Both consultant appointments long wait for privately paid visits, although stuck in an accident on the first one! Staff on reception/MRI/X-ray very friendly and helpful.

09 May 2024verified patient
Patient seen for:
Avascular Necrosis (AVN) of the Hip