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London Urology Specialists

London Urology Specialists

Emmanuel Kaye House 37 Devonshire Street, London, United Kingdom, W1G 6QA

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Reviews

All reviews(35)
Replies
Last 7 days
Last 30 days
Last 6 months
Filter by condition:
Prostate Cancer (15)
Benign Prostate Hyperplasia (5)
Focal Therapy (Prostate Cancer) (4)
Prostate Biopsy (4)
General Urology (3)

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*Star rating based on patient reviews

35 reviews

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

My experience of the practice has been excellent . The efficiency of Professor Emberton's Secretary was amazing .

22 May 2022verified patient
Patient seen for:
Prostate Cancer
Focal Therapy (Prostate Cancer)

Reply from London Urology Specialists

Thank you for taking the time to give us a 5 star review and for your positive comments, it is most appreciated. Kind regards, Charlotte Bowen (General Manager)

06 Jul 2022

4.5

4.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
4.00
Wait time

There were a few issues over the subcontracted services hence 4 stars overall but the service and facilities at London Bridge and King Edward Hospital are first rate.

10 May 2022verified patient
Patient seen for:
Prostate Biopsy
MRI of Prostate
PSA Testing

Reply from London Urology Specialists

Thank you for taking the time to leave us a review and for your positive comments, it is most appreciated. If you would like to share any of the information around the contracted service issues, I would be keen to investigate further. Therefore if you are happy to, please contact me directly on charlotte@londonurologyspecialists.co.uk. Many thanks again for your review. Kind regards, Charlotte Bowen (General Manager)

21 Jul 2022

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Efficient & friendly

29 Jul 2022verified patient

Reply from London Urology Specialists

Thank you for taking the time to leave us a 5 star review, it is most appreciated. Kind regards, Charlotte Bowen (General Manager)

01 Aug 2022

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

My initial consultation was with Mark Emberton who was clear with his diagnosis and recommendations. He recommended that I consult Paul Cathcart whom I have reviewed above as my surgeon. It was particularly helpful to have such eminent experts working together in the same practice. Everyone at the practice was friendly, professional and efficient.

26 Jul 2022verified patient
Patient seen for:
Robotic Surgery
Prostatectomy (TURP)
Prostate Cancer

Reply from London Urology Specialists

Thank you for taking the time to leave us a 5 star review and for your positive and kind comments, it is most appreciated. Kind regards, Charlotte Bowen (General Manager)

01 Aug 2022

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Excellent throughout.

03 Oct 2022verified patient
Patient seen for:
Prostate Cancer

Reply from London Urology Specialists

Thank you for taking the time to leave us a review, your feedback is so very kind and most appreciated. Kind regards, Charlotte Bowen (General Manager)

12 Dec 2022

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Excellent care and treatment - the aftercare was also top class.

19 May 2022verified patient
Patient seen for:
Prostate Cancer

Reply from London Urology Specialists

Thank you for taking the time to give us a 5 star review and for your positive comments, it is most appreciated. Kind regards, Charlotte Bowen (General Manager)

06 Jul 2022

4.75

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
4.00
Wait time

Very friendly atmosphere and caring staff. Always willing and available to assist, even over the telephone.

18 Aug 2022verified patient
Patient seen for:
Benign Prostate Hyperplasia

Reply from London Urology Specialists

Thank you for taking the time to leave us a review, your feedback concerning the team is so very kind and most appreciated. Kind regards, Charlotte Bowen (General Manager)

22 Aug 2022

4.5

5.00
Overall Experience
5.00
Cleanliness
4.00
Friendliness
4.00
Wait time

quite satisfying and professional health issue investigations

04 Nov 2022verified patient
Patient seen for:
MRI of Prostate
Benign Prostate Hyperplasia
General Urology

Reply from London Urology Specialists

Thank you for taking the time to leave us a review, your feedback is so very kind and most appreciated. Kind regards, Charlotte Bowen (General Manager)

12 Dec 2022

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Excellent help and clear website

17 Nov 2022verified patient
Patient seen for:
Ureteroscopy

Reply from London Urology Specialists

Thank you for taking the time to leave us a review, your feedback is so very kind and most appreciated. We are continually working on our website to improve the content we provide, I am glad you have found it most useful. Kind regards, Charlotte Bowen (General Manager)

12 Dec 2022

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Phone calls were dealt with deftly, and visiting for the appointment itself was very smooth.

20 Feb 2023verified patient
Patient seen for:
Ureteroscopy